Frequently Asked Questions About Therapy

Starting therapy can feel overwhelming. Whether you're wondering about insurance coverage, online therapy, confidentiality, or how to choose the right therapist, we've answered the questions we hear most often.

20,000+
Clients Helped
5
Toronto Locations
Online Therapy Across Ontario
Insurance Receipts Provided

Browse Questions by Topic

Do I need a referral to start therapy?
What happens during my first appointment?
How will I know if a therapist is the "Right Fit?"
Can I switch therapists if it's not the right fit?
How much does therapy cost at KMA?
Does insurance cover therapy?
Does OHIP cover therapy?
What if I don't have insurance?
Can I switch between online and in-person sessions?
Do I need special software?
Is online therapy covered by insurance?
Is online therapy effective?
How much does online therapy cost?
Do you offer online therapy throughout Ontario?
Is therapy confidential?
What is the difference between a psychotherapist, psychologist, and social worker?
How many therapy sessions will I need?
How often should I attend therapy?
What issues can therapy help with?
How does therapy at KMA work?
What makes KMA Therapy different?
Do you offer evening and weekend appointments?
How quickly can I get an appointment?
Are your therapists registered in Ontario?

Still have questions?

We're here to help. Book your free 15-minute Discovery Call and our care team will guide you through the next steps.

Compassionate Therapists
Care that's personalized
to you.
Confidential & Secure
Your privacy is our
highest priority.
Flexible Appointments
Day, evening & weekend
availability.
Insurance Receipts
We provide receipts for
insurance reimbursement.